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Investor FAQ

The questions people actually ask

71 answers, in plain language. If yours is not here, ask — we would rather answer it properly than have you guess.

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71 questions

Before investing

I have never invested before. Where do I start?

Start with three things, in this order: an emergency fund you can reach in a day, adequate health insurance, and only then long-term investing.

Once those are in place, the practical first step for mutual funds is completing your KYC. It is a one-time verification, and without it you cannot invest in any mutual fund in India.

How much money do I need to start?

Less than most people expect. Many schemes accept SIPs starting at a few hundred rupees a month, and minimums vary by scheme.

The amount matters less at the beginning than the habit and the number of years you stay invested. You can increase the amount later as your income grows.

Should I wait for the market to fall before I start?

Nobody can reliably predict short-term market movements, including professionals who do it full time.

That is precisely why many first-time investors use a SIP: it spreads your entry across many dates instead of staking everything on one guess. It does not guarantee a profit or protect against loss in a falling market — it simply removes the need to time anything.

What do I need to decide before investing?

Two things above all: what the money is for, and when you will need it. A goal three years away and a goal twenty years away call for very different approaches.

Your answers to those two questions shape everything else. We will walk through them with you before any paperwork starts.

Do you only deal in Shariah-screened funds?

No. We distribute across the full range of mutual fund categories. Shariah screening is something we can explain properly, not the limit of what we do.

There is a practical reason as well as a commercial one. The screened universe in India is very small and almost entirely equity, so for a short-horizon goal, or for someone who cannot take that much volatility, it simply would not be a suitable answer on its own.

If you want screened options, we will explain exactly how the screening works and show you who performed it. If a screened option does not fit a particular goal, we will say so rather than force it.

Mutual funds

What is a mutual fund?

A mutual fund pools money from many investors and invests it as one large portfolio, managed by a professional fund manager on behalf of everyone in the pool.

You own units of that pool rather than the underlying shares or bonds directly. Your money stays in your own name with the fund house — a distributor never holds it.

What is an AMC?

An Asset Management Company is the fund house that runs the scheme — it employs the fund managers, makes the investment decisions and is responsible to you as a unit holder.

AMCs are registered with and regulated by SEBI. Your money is held by the scheme, not by the distributor who helped you invest.

What is NAV?

Net Asset Value is the per-unit value of a scheme on a given day: the total value of what the scheme holds, minus its liabilities, divided by the number of units.

A lower NAV does not mean a scheme is cheaper or better value. What matters is how the value changes over time, not the number itself.

What is a folio number?

A folio is your account number with a particular fund house — it groups together the investments you hold with that AMC.

You can hold several schemes under one folio, and you will have separate folios across different fund houses.

What is an expense ratio?

It is the annual cost of running the scheme, expressed as a percentage of the assets — covering fund management, administration and, in regular plans, distributor commission.

It is not billed to you separately. It is already reflected in the NAV you see, which means the returns shown for a scheme are after these costs.

Who regulates mutual funds in India?

SEBI (the Securities and Exchange Board of India) is the regulator. AMFI is the industry association that registers distributors and sets their code of conduct.

Both publish investor education material directly, and we link to it throughout this site rather than asking you to take our word for anything.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

KYC

What is KYC and why do I need it?

Know Your Customer is a one-time identity verification required by law before you can invest in any SEBI-regulated product, including mutual funds.

Once completed, your KYC record is portable — you do not repeat it for every fund house or every broker.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

What documents do I need for KYC?

Your PAN, an Officially Valid Document for identity and address (Aadhaar, passport, voter ID or driving licence), a recent photograph and your signature.

Since 1 April 2026, KYC validation relies on Aadhaar and PAN authentication, so keep the mobile number linked to your Aadhaar accessible for the OTP.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

What is CKYC, and how is it different from KRA KYC?

CKYC is the government's Central KYC registry, operated by CERSAI. It issues you a 14-digit KIN (KYC Identification Number) that works across banks, insurers and mutual funds.

A KRA (KYC Registration Agency) is a SEBI-authorised body that holds KYC records for the securities market specifically — CAMS, KFintech, CVL, NSDL and NSE all operate KRAs. In practice you complete the process once and both systems are updated.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

How do I check whether my KYC is valid?

You can check your status free on any KRA website using your PAN. The status shown will be Validated, Registered, On-Hold or Rejected.

This is worth checking before you plan an investment, not on the day you want to invest — a record that needs updating can hold up your transaction.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

My KYC says 'On-Hold'. What does that mean?

It usually means your record was completed without an Officially Valid Document, or your PAN and Aadhaar are not linked, or your mobile or email needs re-verification.

Transactions are generally blocked until it is resolved. It is fixable — redo the KYC with a valid OVD through any KRA or fund house. We will help you work out which of these applies to you.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

I live abroad. Is the KYC process different for me?

Yes. NRI investors have additional requirements around overseas address proof, bank account type (NRE or NRO) and, for some countries, extra tax declarations. A few fund houses do not accept investments from certain jurisdictions at all.

Please ask us before starting so we can confirm what applies to your specific situation rather than giving you a general answer that may not fit.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

SIP

What is a SIP?

A Systematic Investment Plan is simply a fixed amount invested into a mutual fund on a fixed date each month, automatically.

It is not a separate product. It is a way of investing into a scheme — the scheme's own risks still apply.

How does a SIP actually work?

You authorise a mandate that lets the fund house debit a set amount from your bank account on a chosen date. On that date, units are allotted to you at that day's NAV.

Because the amount is fixed, you automatically buy more units when the NAV is lower and fewer when it is higher.

Can I pause my SIP?

Most fund houses allow a pause for a limited number of instalments — typically one to three months, sometimes up to six.

The rules differ by fund house, and a pause request usually needs a few working days' notice before your debit date.

Can I stop my SIP? Do I lose the money already invested?

You can stop a SIP at any time — there is no lock-in on the instruction itself, and no penalty for stopping.

Stopping the SIP only stops future instalments. The units you already hold stay invested until you choose to redeem them.

Can I increase my SIP amount later?

Yes. You can either start an additional SIP alongside the existing one, or set up a new mandate at the higher amount.

Some fund houses also offer a step-up facility that raises the amount automatically each year.

What is a step-up SIP?

A step-up SIP increases your monthly contribution automatically by a set percentage or amount each year — a way of keeping your investing in step with your income.

Our step-up calculator shows how the contribution and the illustrative outcome change over time. It is an illustration, not a projection.

What happens if I miss a SIP instalment?

Your SIP is not cancelled for one missed debit. The instalment is simply not processed, and your bank may levy its own charge for a failed mandate.

If several consecutive instalments fail, most fund houses will cancel the SIP and you would need to register it again.

Lumpsum

What is a lumpsum investment?

A one-time investment of a larger amount, rather than spreading it across monthly instalments.

It suits money you already have in hand — a bonus, a maturing deposit, a sale — rather than money you earn monthly.

Should I invest a lumpsum or start a SIP?

It depends on where the money is coming from. Monthly income tends to suit a SIP; a sum already sitting in your account is a lumpsum decision.

Some investors with a large amount stagger it over several months to avoid committing everything on a single date. We can talk through what fits your situation — we will not push you toward either.

Can I add a lumpsum to a scheme I already have a SIP in?

Yes. An additional purchase into the same folio is straightforward and does not disturb your running SIP.

The units are simply added to your existing holding at the NAV applicable on the day the money is realised.

Direct vs Regular

What is the difference between a direct plan and a regular plan?

Both are the same scheme, with the same portfolio, the same investment objective and the same fund manager. The difference is the cost structure.

A regular plan is bought through a distributor, and the scheme's expense ratio includes a distribution commission. A direct plan is bought straight from the fund house with no distributor involved, so it carries no such commission and generally has a lower expense ratio.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

How much does the expense ratio actually differ?

The gap between a direct and a regular plan of the same scheme is typically under one percentage point a year, and varies by scheme and category.

Over a long holding period that difference compounds, which is exactly why it is worth understanding rather than glossing over.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

Which one is better?

Neither is universally better, and we will not tell you one is. A direct plan costs less; a regular plan costs more because it includes a service relationship.

The honest question is whether that service is worth the difference to you. If you are comfortable choosing schemes, completing paperwork and handling transactions yourself, a direct plan is cheaper. If you want someone to explain things, handle the process and be reachable when you have a question, that is what a regular plan pays for.

Can I switch between direct and regular plans?

Yes, though a switch between plans is generally treated as a redemption from one and a purchase into the other.

That means exit load and capital gains tax may apply. It is worth checking both before switching, not after.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

Risk

Can I lose money in a mutual fund?

Yes. Mutual fund investments are subject to market risk, and the value of your investment can fall as well as rise. You can get back less than you put in.

Anyone who tells you otherwise is misleading you. There is no guaranteed return in a market-linked mutual fund.

Are mutual funds guaranteed or insured?

No. Unlike a bank fixed deposit, a mutual fund carries no guarantee of capital or returns, and there is no deposit insurance covering market losses.

What is protected is the structure: your money is held by the scheme under SEBI regulation, separately from the distributor and the AMC's own funds.

What does 'subject to market risk' actually mean?

It means the value of what the scheme holds changes daily with the market, and nobody — not the fund manager, not us — controls that.

It is not a legal formality at the end of an advertisement. It is the single most important fact about the product.

What happens to my SIP when markets fall?

The value of your existing units falls with the market. Your instalments continue, buying more units at the lower NAV.

The difficult part is behavioural, not mechanical: falls are exactly when investors are most tempted to stop. We will talk you through it rather than let you decide in a panic — but the decision is always yours.

How much risk should I take?

That depends on when you need the money, how stable your income is and how you would genuinely react to a fall — not to how you imagine you would react.

As a general principle, money needed within a year or two is usually kept in lower-risk, easily accessible places, because you cannot afford to be forced to sell at a bad moment.

Transactions

How do I actually invest through you?

We help you understand the options, complete KYC and get the paperwork right. The transaction itself is processed through the regulated mutual fund infrastructure, and the money moves from your bank account to the fund house.

We never take your money. Not in cash, not into our account, not at any stage.

When are units allotted after I invest?

Units are allotted at the NAV applicable once the money is actually realised by the fund house, subject to the cut-off timings prescribed for that scheme type.

A transfer initiated late in the day, or on a non-business day, is generally processed on the next business day.

How do I track what I hold?

You receive statements directly from the fund house and its registrar. You can also request a Consolidated Account Statement that shows holdings across all fund houses against your PAN.

Our tracking is in addition to that, never instead of it. The official record always comes from the fund house.

How do I change the bank account linked to my investments?

You submit a bank mandate change to the fund house or registrar with proof of the new account, such as a cancelled cheque or a recent statement.

If you have a running SIP, the debit mandate needs updating separately — changing the registered bank alone does not move the SIP debit.

Redemption

How do I take my money out?

You place a redemption request for some or all of your units. The units are sold at the applicable NAV and the proceeds are credited to your registered bank account.

You can usually redeem partially — you do not have to exit the whole investment.

How long does redemption take?

For most open-ended schemes the money reaches your bank within a few working days of the request being processed, with the exact timeline depending on the scheme type.

Redemption is credited only to the bank account registered in your folio, which is a protection for you.

What is an exit load?

A charge some schemes apply if you redeem within a specified period after investing — it is deducted from your redemption proceeds.

It is disclosed in the scheme documents. Check it before redeeming, particularly on a recent investment.

Is my money locked in?

Most open-ended schemes have no lock-in — you can redeem on any business day. Certain categories, such as tax-saving schemes, do carry a statutory lock-in period.

A SIP is not itself a lock-in. Each instalment simply buys units you are free to redeem, subject to the scheme's own terms.

Tax

How are gains from equity mutual funds taxed?

For equity-oriented schemes, gains on units held twelve months or less are short-term and taxed at 20%. Gains on units held longer are long-term and taxed at 12.5%, with an exemption on the first ₹1.25 lakh of such gains in aggregate across a financial year.

Tax rules change with each Budget and depend on your own circumstances. Treat this as general information and confirm your position with a qualified tax professional before acting on it.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

How are gains from debt mutual funds taxed?

Units of specified debt schemes bought on or after 1 April 2023 are generally taxed at your applicable income slab rate, regardless of how long you hold them.

Units bought before that date and held over twenty-four months are generally taxed at 12.5% without indexation. This area has changed more than once — please confirm your specific case with a tax professional.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

How is a SIP taxed?

Each instalment is treated as a separate purchase with its own holding period. When you redeem, gains are calculated instalment by instalment, generally on a first-in-first-out basis.

So a single redemption can contain both short-term and long-term gains at the same time.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

Do I pay tax if I do not redeem?

Capital gains tax generally arises when you actually redeem or switch units, not on gains that exist only on paper.

Note that a switch between schemes, or between a direct and a regular plan, is normally treated as a redemption for tax purposes even though no money reaches your bank.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

Service

How do I update my address, mobile number or email?

Contact or address changes go through the KRA or CKYC record, which then flows through to your folios. Some changes require an Officially Valid Document as proof.

Tell us what needs changing and we will tell you exactly which form and which proof is needed, so it is right the first time.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

How do I add or change a nominee?

A nomination is submitted to the fund house or registrar against your folio, and you can update it later.

It matters more than most people think — a folio without a valid nomination can make life considerably harder for your family. It is worth doing at the time you invest, not later.

I have lost track of old investments. Can they be found?

Usually, yes. A Consolidated Account Statement against your PAN will show holdings across fund houses, and there are established processes for tracing unclaimed or dormant folios.

Bring us what you have — even an old statement or a folio number helps.

What happens to my investments if something happens to me?

Units pass to your nominee or legal heirs through a transmission process handled by the fund house and its registrar.

A registered nominee makes this materially simpler for your family. This is the single most useful piece of paperwork most investors skip.

Working with a distributor

What is a mutual fund distributor?

A distributor helps you complete the process of investing in mutual funds and explains how they work in general terms. Distributors hold an ARN issued by AMFI after passing the NISM Series V-A certification.

A distributor is a different, separately regulated category from a fee-charging professional who provides personalised recommendations. We do not charge you a fee, and we are not registered in that category.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

How are you paid?

When investments are made through regular plans, the mutual fund house pays the distributor a commission. That commission is already accounted for within the scheme's expense ratio — it is not an additional charge added on top of what you pay.

We do not charge you a separate fee. You should know this before you invest, not after, which is why it is on this page and in our disclosures rather than buried.

Do you hold my money?

No. Never. Your money moves from your bank account to the fund house, and your investments are held in your own name.

We never accept cash, we never ask you to transfer money to us, and we never have signing authority over your investments. If anyone in this industry asks you to do otherwise, treat it as a serious warning sign.

How do I check that a distributor is genuine?

AMFI publishes a public lookup of registered distributors, where you can verify an ARN before investing through anyone.

You should do this for us as well as for anyone else. A distributor unwilling to give you their ARN is telling you something.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

Is it a problem that a distributor specialises in one kind of fund?

Specialising is not itself a problem, and distributors commonly do it. Nothing requires a distributor to offer every scheme in the market.

What matters is suitability. Under the AMFI Code of Conduct a distributor must take account of your goals, your horizon and your risk profile, must not withhold material information, and must put your interest first. A shelf too narrow to meet those obligations is the real risk, not specialisation as such.

That is why we keep the full range available alongside the screened options — and why you should be cautious of anyone whose answer to every goal happens to be the one product they sell.

Checked against official sources on 26 September 2026. Rules change — verify anything time-sensitive before you act on it.

Complaints

How do I raise a complaint?

Start with us directly — tell us what went wrong and we will acknowledge it and work to resolve it. Our grievance page sets out how.

You are never obliged to come to us first. You can go straight to the fund house or to SEBI if you prefer.

What if my complaint is not resolved?

You can lodge a complaint with SEBI through the SCORES platform, which routes it to the relevant entity, generally within one working day. The entity is required to respond within 21 calendar days.

If you are not satisfied with the outcome, you have 15 days to request a first-level review, and the matter can then be escalated to SEBI's online dispute resolution mechanism.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

My complaint is about the fund house, not about you. What then?

Raise it with the AMC's investor relations officer first — every fund house is required to have one, and their details are in the scheme documents.

If it is unresolved, the SCORES route above applies to AMCs as well. Tell us anyway; we can help you frame the complaint even where we are not the right party to resolve it.

Checked against official sources on 18 September 2026. Rules change — verify anything time-sensitive before you act on it.

Shariah screening

What makes a mutual fund Shariah-compliant?

Two screens, applied in order. The first looks at what a company's business actually is: alcohol, gambling, tobacco, pork, weapons, adult entertainment and conventional interest-based banking and insurance are excluded.

The second looks at how the company is financed — how much interest-bearing debt it carries, how much interest income it earns, and how much of its revenue comes from impermissible sources. A company selling something entirely permissible can still fail this one.

A scheme following a Shariah mandate has its own Shariah supervisory board, and usually tracks an index screened by an outside Shariah screening firm. That board certifies the scheme. We do not.

Checked against official sources on 24 September 2026. Rules change — verify anything time-sensitive before you act on it.

Is there a single standard for what counts as compliant?

No, and this is worth knowing before you compare two schemes. Different boards and index providers apply different thresholds and measure them against different things.

Some standards measure a company's debt against its market value; others measure it against total assets. The permitted percentages differ too. The practical result is that a company can pass one screen and fail another, and both screens can be applied in good faith.

So the useful question is not 'is this compliant' in the abstract, but 'which standard does this scheme follow, and who reviews it'.

Checked against official sources on 24 September 2026. Rules change — verify anything time-sensitive before you act on it.

What is purification, and do I have to do it?

Even a company that passes both screens may earn a small amount of income that is not permissible — most often interest on cash it keeps at a bank. Screening tolerates this only while it stays minor.

The usual practice is to work out that proportion of what you received and give it away, keeping the rest. Schemes with a Shariah mandate often publish a figure to help you calculate it.

Whether it applies to you, and how you should calculate it, is a religious question. Ask a scholar you trust — it is not ours to answer.

Checked against official sources on 24 September 2026. Rules change — verify anything time-sensitive before you act on it.

Can you confirm that an investment is halal for me?

No. We are a distribution business, not a Shariah board, and nobody here is a scholar. Saying otherwise would be borrowing an authority we do not have.

What we can do is explain how a scheme's screening works, show you which standard it follows and who reviews it, and point you at the scheme's own documents.

Be careful of anyone selling investments who answers this question for you. The two roles should not sit with the same person.

Does Shariah screening make an investment safer?

No. Screening is about what a scheme may hold, not about whether its value will go up or down. A screened fund carries market risk in exactly the same way as any other equity fund, and it can fall.

One structural point worth knowing: screening excludes conventional banks and financial companies, which are a large part of the Indian market. A screened portfolio is therefore concentrated differently from a broad-market one, and will behave differently — sometimes better, sometimes worse.

How many Shariah-screened schemes are there in India?

Very few. India has fewer than half a dozen, and almost all of them are equity schemes. That is the whole shelf, and it is worth knowing before you start rather than after.

Because conventional debt pays interest, there is no screened equivalent of a liquid or short-duration fund. So there is no screened option for money you will need in a year or two, and a screened shelf cannot sensibly cover every goal.

A handful of schemes also means a handful of managers and strategies, so you cannot spread across approaches the way a broad shelf allows.

Checked against official sources on 26 September 2026. Rules change — verify anything time-sensitive before you act on it.

Investing from abroad

Can I invest in Indian mutual funds while living abroad?

Generally yes, if you qualify as a non-resident and complete PAN, KYC and a FATCA and CRS declaration of your tax residency.

Investments are made from an NRE or NRO account rather than an ordinary resident savings account. Which one you use decides what you can repatriate later, so it matters at the start rather than at the end.

One exception is significant: many Indian fund houses do not accept investors resident in the United States or Canada. See the separate answer on that.

Checked against official sources on 24 September 2026. Rules change — verify anything time-sensitive before you act on it.

What is the difference between NRE and NRO for investing?

An NRE account holds income you earn abroad. Investments made from it are fully repatriable — both what you put in and what it grows to can be sent back out of India.

An NRO account holds income arising in India, such as rent or a pension. Repatriation from it is capped — currently up to USD 1 million per financial year across eligible assets — and needs documentation.

If your intention is to take the money back out eventually, that difference is the single most important thing to get right before you invest.

Checked against official sources on 24 September 2026. Rules change — verify anything time-sensitive before you act on it.

Why do some fund houses refuse NRIs in the US and Canada?

Because of the reporting those countries require of foreign financial institutions. Most Indian fund houses have decided the compliance burden is not worth carrying, so they simply do not accept applications from investors resident there.

A small number do accept them, sometimes with additional paperwork or limits on how you transact. If you live in either country, establish which ones before you do anything else.

This restriction is specific to the US and Canada. If you are in the Gulf — the UAE, Saudi Arabia, Qatar, Oman, Kuwait or Bahrain — it does not generally apply and the process is much simpler.

Checked against official sources on 24 September 2026. Rules change — verify anything time-sensitive before you act on it.

How is tax handled when I redeem as an NRI?

Differently from a resident investor, and this surprises people. A resident receives the full redemption amount and settles tax themselves. For a non-resident, tax is deducted at source first and you receive the balance.

India also has double taxation avoidance agreements with many countries, including the Gulf states. Depending on where you are tax-resident, that may change what you ultimately owe or allow you to claim credit at home.

Rates and thresholds change with each Finance Act. Check the official source, and speak to a qualified tax professional in the country where you live — that is worth more than anything a website can tell you.

Checked against official sources on 24 September 2026. Rules change — verify anything time-sensitive before you act on it.

What happens to my investments if I move back to India?

Your investments do not have to be sold, but your residential status changes and your records need to catch up with it. Your KYC, your FATCA and CRS declaration and your bank mandate all need updating.

Tax treatment follows your residential status for the year in question, not the status you had when you invested.

Tell us, or tell the fund house, when you move. This is a straightforward piece of housekeeping that becomes an awkward one if it is left for years.

Checked against official sources on 24 September 2026. Rules change — verify anything time-sensitive before you act on it.